KM and KMS

Jennex (2005) defined KM as the practice of selectively applying knowledge from previous experiences of decision making to current and future decision-making activities with the express purpose of improving the organization’s effectiveness.

Jennex (2005) viewed a KM system as that system created to facilitate the capture, storage, retrieval, and reuse of knowledge.

This perception of KM and KM systems is that they holistically combine organizational and technical solutions to achieve the goals of knowledge retention and reuse in order ultimately to improve organizational and individual decision making.

Alavi and Leidner (2001) in their seminal work concluded that KM involves distinct but interdependent processes of knowledge creation, knowledge storage and retrieval, knowledge transfer, and knowledge application.